Marquee Hire Terms and conditions

1. Contract

The company (Electric Rainbows Entertainments) will submit a written quotation referencing the terms and conditions below which the hirer shall accept in writing forming a contract. In the absence of any written quotation or written acceptance, the verbal acceptance of goods received for hire or purchase will constitute a contract and acceptance of the terms and conditions contained herein.

•  Conditions of hire

The company's quotation for hire charges is made on the assumption that the site on which the equipment is to be erected or to which goods are to be delivered is;

•  Flat level firm ground with easy access for heavy motor transport and

•  Has no drain pipes, cables or other services buried beneath the surface or otherwise concealed.

Should the site not comply with these requirements, the company may in its discretion either rescind the contract by giving verbal or written notice to the hirer or make additional hire charges. The company shall not be liable to the hirer for any loss damage or expense resulting from such rescission of the contract.

The Price does not include making good any repairs to the Site unless caused by the negligence of the Company’s servants, agents or contractors. The client accepts that the delivery and collection of Equipment may result in some damage to the Client’s site and hereby accepts liability for, and will indemnify the company against, such reasonable damage.

•  Liability

Whether the site complies with the foregoing requirements listed in 2 above or not, the company shall not be under any liability whatsoever to make good any damage to the site nor shall the company be under any liability whatsoever in respect of damage to drains, pipes or cables or other services buried under the site or otherwise concealed or any consequential loss resulting from such damage unless an accurate plan showing the precise position of such drains, pipes or cables or other services shall have been supplied to the company.

Delivery times are only approximate only & failure to deliver on the stated date or specific time shall, not render the company liable for damage, lost time or any other consequential loss.

We will not be held responsible for any errors or omissions in quotation and contracts, including discovery of material facts relating to matters regarding the proposed site enforced by a third party to this contract, and reserve the right to correct errors or omissions at a later date

•  Positioning of services for hire

The hirer shall provide the company with a plan showing the position in which the marquees or equipment shall be erected or alternatively shall have a representative on the site for that purpose. If the hirer does not provide a plan or have a representative on site, the company may erect the marquees and equipment where it considers fit and it shall be deemed to have performed the contract. Any wasted journeys due to absent representatives will be charged for. Deliveries left at unattended premises are left wholly at the hirer's risk.

•  Period of hire

Period of hire is meant to mean the period for which tent age or equipment is required to be ready for use

•  Variation of hire charges

The company reserves the right to vary the quoted hire charges in the event of any increase taking place before or during the period of hire in the cost of labour, materials or transport.

•  Substitution

In the event of unforeseen circumstances, we reserve the right to supply a replacement marquee/equipment that is as near as possible to the original order

•  Payment

The company reserves the right to charge a non-refundable £120 deposit minimum; the balance will be payable one week in advance. All prices may be subject to vat at current rate and delivery is free within a 30 mile radius of the company's offices.

•  Loss or damage

The hirer is wholly responsible for all equipment on hire from the time of delivery until collection. He will be responsible for the safe custody of the company's property on the site, and will make good to the company all loss or damage to the company's property or equipment hired or used on the site (other than fair wear and tear) including breakages and damage and loss due to theft or burglary unless it can be proved that such loss or damage be caused by faulty material or workmanship or negligence on the part of the company. No guarantee can be given that equipment will be removed the following day. We cannot accept any items in place of those supplied. Goods at all times remain the property of the company.

Damage caused through neglect will be charged on replacement for new.

•  Liability to third parties

The company will not be responsible for and the hirer will indemnify the company against all claims for injury to persons or loss of or damage to property howsoever caused unless it is proved that such injury or damage be caused by fault material or workmanship or negligence on part of the company.

•  Attendance

The hire charges do not include attendance by the company's staff except during the actual processes of erection and dismantling. Erecting of tables & chairs by Electric Rainbow staff is not part of Electric Rainbow’s contract hire

•  Permits

The hirer is responsible for giving notice to or obtaining all necessary permits from any authorities who are or may be concerned and must make application where to the planning authority, district surveyor, police, fire brigade and any similar authority or organisation. Any cost as incurred in delays or modifications in the work arising from the absence of or misrepresentation of all such necessary permissions and permits shall be payable to the company by the hirer and shall be deemed to be part of the hire charge for the purpose of clause 6 above.

•  Force majeure

While every effort will be made by the company to carry out any order accepted, the full performance of it is subject to variation or cancellation by the company consequent upon act of god, war, strikes, riots, lock-outs or other labour disturbances, fire, flood, restrictions on the use of transport, fuel or power, requisitioning, shortage of material or transport or labour or any other cause beyond the control of the company.

•  Cancellation or premature termination of contract

Either party shall have the right to terminate this Contract without penalty within seven days from the date of the contract subject to written confirmation of such termination being given by one party to the other within such period. The Client is therefore advised not to enter into any other contract that relies upon the hire of the equipment until this seven day "cooling off" period has passed. In the event of the hirer cancelling the contract after a firm order has been placed and the “cooling off” period has expired, charges will be levied as follows:

Retention of all deposits or other reservation payments (20% of contract value or other sum as agreed) and cancellation charges of:-

75% of contract value for less than seven day notice

50% of contract value for less than twenty eight notice 

30% of contract value for twenty nine days or more notice 

5% of contract value if more than six months notice is given.

•  Return of equipment

All equipment should be returned in a clean dry condition. Any crockery, glasses or cutlery returned unclean will result in an additional 50% of the hire value of all dirty items to be charged. A minimum dirty return charge of £5.00 will be made on this service. China, glassware, cutlery and tablecloths will be delivered in carrying boxes and must be made ready for collection by returning all items to the carrying boxes. Any china, glassware, cutlery or tablecloths not in carrying boxes for collection will be considered lost or damaged and replacement charges will be payable.

•  Electrical Supply

The hirer is responsible for ensuring that the venue has sufficient power supply, plug points, connectors etc for the lighting hired as well as any other requirements they may have.

•  Complaints

Complaints as to shortage or damage on receipt of goods should be made before use. Complaints of this nature received on return of goods cannot be entertained.

It is important to Note the Following:-
• All marquees are supplied in flame retardant PVC.
• Where interlocking timber/plastic floor is quoted this will be laid to ground conditions.
• Where once used carpet is specified we will make every effort to supply the requested colour .However, we can only guarantee colour and condition if new carpet is ordered.
• Where new resin backed carpet is specified this is fire resistant. Please note that that this carpet is made from recycled fibres and shade variations may occur.
• Where marquees/structures are to be open fronted during the day, it is the hirer’s responsibility in the event of strong winds to ensure that the fronts are secured.
• The fronts should also be closed and secured at night and after the event

Tent coverage is only a temporary structure and must be treated like so, through storms etc vacate the marquee.